Join the Team

All Roads North is a luxury travel company that plans extraordinary American road trips with a mission to connect our clients with people and places in ways that change how they see the world. With each journey custom designed from the ground up by a specialist, a handpicked collection of the finest hotels, and insider experiences brought to life by local guides, we’ve taken the quintessential American journey to a new level. 

We’re looking to hire a Client Operations Specialist who will work alongside our Destination Specialists and own the post-sale trip implementation process. You’ll provide the vital link between our partners on the ground and our clients, working to shape an exceptional travel experience. 

Responsibilities:

• Act as the primary point of contact with our clients during the pre-trip stage, working with them to put in place the finer details of their itinerary (events, restaurants, special requests).
• Communicate with our suppliers (hotels, guides, logistics providers etc) to implement client trips and fine tune each experience to ensure the optimal client experience.
• Create All Roads North’s custom pre-trip journey guides for clients – presenting tailored information that accurately brings their trip to life. 
• Maintaining our supplier databases with the most uptodate, accurate information.
• Maintain and develop new relationships with our suppliers, acting as an ambassador for All Roads North.

Qualifications:

• Excellent communication skills and ability to build lasting client relationships
• Clear passion for U.S. travel and innate curiosity to unearth new places and experiences
• Meticulous attention to detail and strong organizational skills
• Must have exceptional written skills
• Tech-savvy with a proficiency in everyday office tools (Google Docs, Google Sheets, CRM etc)
• 2 years previous travel industry experience is strongly preferred

Benefits:

• Working with a passionate and supportive team
• Unlimited PTO
• This is a remote (U.S. based) position
• Company sponsored healthcare
• Competitive Salary DOE 

To Apply:

Please send a cover letter and resume to sam@allroadsnorth.com

All Roads North is a luxury travel company that plans extraordinary American road trips. With each journey custom designed from the ground up by a specialist, a handpicked collection of the finest hotels, and insider experiences brought to life by local guides, we’ve taken the quintessential American journey to a new level. We are growing fast, and have recently been featured in numerous luxury publications including Vogue, The Financial Times, and Town & Country.

We’re looking for a trip development and planning intern with a passion for road trips, adventure, and luxury travel. It’s a great opportunity for someone wanting to gain first hand luxury travel and tour operator experience, at the same time as getting under the hood of a startup. The intern will help design and organize exceptional road trip itineraries for our clients, as well as helping develop new partnerships and sales channels with other travel organizations .   

Responsibilities:

• Help writing original, appealing itinerary proposals for our clients
• Work with our suppliers (hotels, guides, logistics providers etc) to implement client trips.
• Help producing pre-trip documentation for clients
• Help with our business development efforts, including researching potential partnerships with travel agents, concierge services, and other 3rd parties

Qualifications:

• Passion for U.S. travel and familiarity with some of our destinations
• Must have excellent grammar and exceptional written skills
• Meticulous attention to detail and strong organizational skills
• Experience designing elegant, eye catching documents a plus
• Web-savvy with a proficiency in everyday office tools (knowledge of Google Sheets & Docs a plus)
• Candidate should be ok using their own laptop

Terms:

• This is an unpaid internship, but college credits can be arranged
• All Roads North is based in Venice, CA but this is a remote position that can be done from anywhere in the U.S.
• Hours: Can be flexible but ideally 15-25 hours per week, for at least 3 months

To Apply:

Please send a cover letter and resume to ask@allroadsnorth.com. Include any specific destination knowledge, a brief description (250 words) of your favorite road trip, and links/copies of any creative writing samples.